Need Help?    0330 900 9103 (01342 477 132)  
Monday - Friday: 08:30 - 17:00

*FREE Delivery for orders over £50.00. * Subject to postal area. Please check delivery information.

Returns Policy


If for any reason you are not completely delighted with your purchase you may download a Returns Form and return it to us within 14 days of receipt for a refund/exchnage. The product must be unused, undamaged, in it's orginal packaging with all accompanying documentation.

To arrange a return please contact our sales office on 0330 900 9103. Please make sure you have your order reference ready and the reason you are returning the item. Please note special orders cannot be returned for credit or refund.

Delivery costs back to us are not refundable unless there is a fault/damage with the item and it is reported within the first 28 days of receipt. If that is the case then we will either send you a Pre-paid Returns Label or arrange a collection. Please contact our sales office to arrange a return.

This excludes cut cable and special order items.

A completed Returns Form MUST BE included with any returned goods.  Click here for the Returns Form

Head Office - Ryness Electrical Supplies Ltd, 343 Kings Road, Chelsea, London, SW3 5ES - sales@ryness.co.uk