Delivery - Despatch
Orders placed Monday to Friday before 2:30 pm will be picked and packed for immediate despatch where items are in stock. (So far this year 96% of our orders have been despatched the same working day.) Orders placed over the weekend or on public holidays will be processed on the next working day (although we can often arrange Saturday and special late despatches - just give us a call).
Delivery - Costs
Delivery on orders over £50 is free and will be by UPS courier.(Occasionally, we send free delivery items that are very small, e.g. spare pins for timers, via post, as these fit beautifully through a letterbox.)
On orders less than £50, you will be given the option on checkout to select either Royal Mail Delivery from £1.95 or next day UPS courier delivery (where items are in stock) at £4.95.
Our delivery methods are:
UK Royal Mail
Order will be despatched via Royal Mail 2nd Class. The parcel will not be tracked and does not require a signature at the time of delivery. Usually takes 2 - 5 days for delivery.
Next (Working Day) Delivery
This option can be selected on products marked 'Available for Next Day Delivery'. If this option is chosen and the order is completed before 2:30 pm it will be despatched on the same day and delivered the next working day.
Please Note this service will be unavailable from 21 December 2017 till 03 January 2018.
You will receive an email with a tracking code - so you can follow the progress of your order or reschedule delivery. UPS is the largest express carrier and package delivery company in the world - so you can be sure your goods are in safe hands. The parcel will require a signature at the time of delivery.
Look out for our FREE DELIVERY offers on the homepage (excluding Mobile Air Conditioners)